Protecting your privacy is our highest priority. We will not sell, share, trade, or give away any personal information that we receive regarding our customers. We have developed several safeguards to keep your information completely confidential. When you place orders or access your account information, we employ Secure Sockets Layer (SSL). Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store. All data collected is protected against unauthorized access. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect and how do we use it?

We collect the domain name of e-mail addresses of visitors to our site and aggregate (not personally identifiable) information on what pages are accessed by visitors to our site. We use this information to monitor the use of the site and to improve its performance and usefulness. We also collect information you volunteer, such as survey responses, comments, purchasing and billing information, and your requests. When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you'll find valuable.

How do we allow customers to update or change the information we collect?

You can update your profile when you access “My account” from the home page. Yes, we do use cookies, but we do not overuse them! We use cookies to enhance your shopping and browsing experience. The text in a cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your name, e-mail address, street address, or phone number. Cookies are also used to maintain your shopping basket. All data contained in the shopping basked is kept on our server and not in the cookie your machine is assigned.

Legally Compelled Disclosures

We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise required or permitted by law, including but not limited to in response to court orders and subpoenas. We may also disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the web site, or anyone else that could be harmed by such activities.

Phishing

With identity theft a continuing problem, it has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes the domain name of the e-mail address from which the e-mail appears to have been sent and the domain name of the web site requesting such information, appears to be the domain name of a legimate, trusted company such as Crosell & Co. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity is known as Phishing.

If you receive and e-mail or other correspondence requesting that you provide any sensitive information (including your site password or credit card information) via e-mail or to a web site that does not seem to be affiliated with our web site, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us at customerservice@crosellandco.com.

Your Consent

By using our website, you consent to the collection and use of this information. Crosell & Co. reserves the right to change or update this Privacy Policy at any time. We will post those changes on this page so that you are aware of what information we collect, how we will use it, and under what circumstances we disclose it. Any changes or updates will be effective immediately upon posting to this web site.